Privacy Policy
The policy set out below details BEST’s policy regarding personal data and cookies on the website www.louss.fr (the “Website”), or any other website operated by BEST (together, the “Websites”). This Policy applies to all information provided by users/visitors or collected by BEST when users/visitors browse the Website.
BEST respects users’/visitors’ concerns regarding the confidentiality of the information they provide. By communicating personal information and data to us, users/visitors consent to BEST using, processing and, where applicable, disclosing such information, in particular for the purpose of responding to information requests. We therefore encourage users/visitors to read this Policy very carefully.
1. General Information
Through the Website, users/visitors may be required to provide BEST with personal data, in particular via the contact form, the creation of a customer account or subscription to our newsletter.
Any personal information that users may be required to provide to BEST in order to use certain services is subject in particular to the provisions of French Law No. 78-17 of January 6, 1978 on Information Technology, Data Files and Civil Liberties, as amended by the law of August 6, 2004, as well as to the General Data Protection Regulation (“GDPR”) of May 23, 2018.
In addition, BEST may collect certain information relating to browsing on the Website, under the conditions described in greater detail in the “Cookies” section below.
2. Right of Access, Rectification, Erasure and Objection to Processing
Users/visitors have the right to access, rectify and delete personal information concerning them, as well as the right to object to the processing of such data. These rights may be exercised at any time by submitting a request:
– By email to: contact@louss.fr
– By post to: BEST – Parc d’activités Les Terres d’Or, Route de Saint-Philibert, 21220 Dijon, France
3. Purpose of Data Collection
Through the Website, BEST processes users’/visitors’ data strictly to the extent necessary for the following purposes:
– Management of newsletter subscriptions (subscriptions and unsubscribes);
– Production of anonymous statistics on Website traffic;
– Access to certain features of the Website;
– Communication of information relating to our company and its activities, products and/or services, as well as commercial prospecting messages.
Information provided via the contact form is necessary in order to respond to users’/visitors’ requests. If required fields are not completed, we will not be able to respond to such requests.
4. Data Retention
Data is retained for a period that does not exceed the duration necessary for the purposes for which it was collected:
– For newsletter subscription management: data is retained for as long as the subscription remains active. Upon receipt of an unsubscribe request, newsletter distribution is deactivated;
– For sending information relating to the company and/or LOuss & Firalux products.
5. Data Recipients
Personal data is intended for the relevant BEST departments responsible for handling requests.
In any event, LOuss only discloses personal data to third parties where:
– users/visitors have given their prior consent to the sharing of such information;
– BEST is required to share such information with third parties in order to provide the requested service;
– BEST is ordered by a judicial authority or any other administrative authority to disclose such information.
newsletter subscription management: data is retained for as long as the subscription remains active. Upon receipt of an unsubscribe request, newsletter distribution is deactivated;
– For sending information relating to the company and/or LOuss & Firalux products.
6. Data Security and Confidentiality
BEST has implemented all reasonable precautions to preserve the confidentiality and security of the personal data processed and to prevent it from being altered, damaged, destroyed or accessed by unauthorized third parties.
Technical and organizational security measures in line with current standards, particularly with regard to information systems, have been implemented.
However, BEST does not control all risks associated with the operation of the Internet and draws users’ attention to the existence of potential risks inherent in its use and operation.
7. Cookies
When accessing the Website, a cookie may be automatically installed and temporarily stored in the memory of users’/visitors’ devices. In general, a cookie does not allow a user/visitor to be identified but records information relating to browsing on the Website (pages visited, date/time of visit, etc.) in order to enable or facilitate navigation, contribute to the security of certain services, and/or provide services expressly requested during browsing. These cookies also allow us to collect information on Website traffic and to compile anonymous statistics via Google Analytics.
Users/visitors may refuse the storage of cookies, in particular by configuring their Internet browser as follows:
Microsoft Internet Explorer 6.0 and later:
Select “Tools,” then “Internet Options.”
Click on the “Privacy” tab.
Select the desired level using the slider.
Mozilla Firefox:
Select “Tools,” then “Options.”
Click on the “Privacy” icon.
Locate the “Cookies” menu and select the appropriate options.
Opera:
Select “File,” then “Preferences.”
Click on the “Privacy” icon.
Adjust the settings.
Android:
Click the menu button at the top right.
Go to “Settings,” then “Privacy & Security.”
Adjust the settings.
Dolphin on Android:
In the menu, go to “More,” then “Settings.”
Select “Privacy,” then “Security.”
Adjust the settings in the “Cookies” menu.
Safari on iOS:
In the “Settings” app, select “Safari.”
Go to “Accept Cookies” under the “Privacy” section.
Adjust the settings.
Users/visitors are informed that deleting certain cookies may affect or make browsing on the Website more difficult.
8. Amendments on this Personal Data Policy
BEST may amend its Personal Data Policy. Users/visitors will be informed of such changes either by a specific notice on the Website or by a personalized notification, particularly as part of newsletter communications.
The creation of hyperlinks to the Website is subject to BEST’s prior written authorization, which may be revoked at any time. BEST declines all responsibility for the content of websites linked to the Website.
BEST informs users/visitors that these conditions may be amended at any time. Such amendments shall take effect as soon as they are published online and shall be deemed accepted without reservation by any user/visitor accessing the Website after their publication. Users/visitors are therefore encouraged to read these conditions carefully before browsing the Website.
These conditions are governed by French law.